Job Summary / Role Overview Hum ek organized aur detail-oriented Back Office Manager ki talash mein hain jo hamari daily administrative operations, team supervision, data management, aur operational workflows ko smoothly lead aur manage kar sake. Key Responsibilities (Mukhya Zimmedariyan) Operations Management: Daily back-office activities, billing, order processing, aur administrative workflows ko monitor karna. Team Supervision: Back-office executives ki training, performance tracking, shift allocation, aur daily targets ensure karna. Data Management & Reporting: Accurate database maintain karna, regular MIS reports, KPIs aur executive summaries taiyar karna. Process Optimization: Documentation, record-keeping, aur internal processes ko fast aur error-free banane ke liye improvements implement karna. Cross-Department Coordination: Sales, Finance, HR, aur Operations teams ke sath smooth coordination banaye rakhna. Compliance & Quality Control: Company policies, data confidentiality, aur regulatory standards ka strictly compliance ensure karna. Issue Resolution: Operational bottlenecks, client query escalations, aur technical errors ko quickly resolve karna. Required Skills & Qualifications Education:



Bachelor’s degree (B.Com, BBA, BA, ya related field). MBA / PG Diploma ko preference di ja sakti hai. Experience: Back-office operations ya administration mein 3–5 saal ka relevant experience (jismein kam se kam 1–2 saal team handling experience ho). Technical Skills: Advanced MS Excel (VLOOKUP, Pivot Tables, Macros) aur MS Office Suite. CRM, ERP, ya specialized data entry software par kaam karne ka anubhav. Soft Skills: Strong leadership aur team management skills. Excellent written aur verbal communication skills. Strong problem-solving aur time-management abilities. Attention to detail aur data accuracy. Preferred Candidate Profile / Benefits (Optional) Immediate joiners ya 15–30 din ke notice period wale candidates. Competitive salary, PF/ESI, performance incentives, aur growth opportunities.

Pay: ₹20,538.53 - ₹25,656.11 per month

Perks:

- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

Work Location: In person

📌 Back office manager (India)
🏢 SM Transport Private
📍 India