Team Management

- Hires and trains staff, including service advisors and technicians.
- Assigns daily tasks based on each mechanic's specific skill level.
- Conducts performance reviews and provides ongoing technical or customer service coaching.
- Schedules work hours to maintain proper coverage during peak repair times.

Customer Service and Relations

- Resolves major complaints or disputes raised by dissatisfied clients.
- Builds trust by explaining complex repair recommendations or inspection findings when needed.
- Drives customer retention programs to encourage repeat visits and referrals.

Financial and Administrative Operations

- Manages the annual budget, tracking revenue, labor costs, and operational expenses.




- Monitors department metrics like shop efficiency and average parts sales per repair order.
- Oversees inventory by tracking parts, tools, and ordering supplies.

Safety and Compliance

- Enforces safety rules to maintain a clean and hazard-free workshop setting.
- Complies with regulations regarding hazardous waste disposal and environmental laws.
- Follows manufacturer guidelines for processing vehicle warranties and policy claims. [

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Service Manager (India)
🏢 Sarvesh Trucks
📍 India