Vesta Skin is looking for a smart, confident, and proactive Telecalling & Sales Executive to join our team.

This role is ideal for someone who enjoys speaking with people, building relationships, following up with potential customers, and converting enquiries into appointments.

We are looking for someone who is not just a caller, but someone who takes ownership of the customer journey and actively contributes to the growth of the clinic.

Previous experience working in a skin clinic, dermatology clinic, aesthetic clinic, or beauty/wellness clinic is preferred.

Key Responsibilities

- Handle new customer enquiries via phone, WhatsApp, social media, and other channels
- Respond to enquiries quickly, professionally, and with a warm approach
- Understand customers' concerns and guide them towards suitable consultations and treatments
- Follow up proactively with enquiries and customers who have not yet booked
- Manage appointment bookings, confirmations, and follow-ups
- Follow up with existing customers after their treatments
- Build strong customer relationships and encourage repeat visits
- Proactively contact customers regarding relevant treatments, offers, appointments, and follow-ups
- Coordinate closely with doctors, therapists, and the clinic team
- Maintain accurate and up-to-date customer records
- Answer customer questions and handle concerns professionally
- Track enquiries, appointments, follow-ups, and conversions
- Identify opportunities to improve the customer experience and increase clinic sales
- Take ownership of follow-ups and ensure no potential customer is missed

Who We're Looking For

We are looking for someone who is:





Smart Presentable Confident Warm Proactive Persuasive Well-organised Excellent at Follow-up

The ideal candidate should:

- Have prior experience working in a skin, dermatology, aesthetic, beauty, or wellness clinic
- Have excellent communication and interpersonal skills
- Be comfortable speaking to customers over the phone
- Have a friendly, skilled, and confident personality
- Understand how to communicate with customers about skin and aesthetic treatments
- Be confident in explaining services and handling customer questions
- Have a strong sales and conversion mindset
- Be highly organised and able to manage multiple enquiries
- Be proactive and capable of working independently
- Be comfortable using WhatsApp, social media, and customer management systems
- Have a strong sense of responsibility and follow through on commitments
- Be motivated by achieving targets while delivering excellent customer service

What We Value

At Vesta Skin, we value people who take initiative, think ahead, and get things done.

We want someone who doesn't simply wait for instructions. You should be comfortable taking ownership of enquiries, following up consistently, identifying opportunities, and making sure potential customers don't slip through the cracks.

If you enjoy interacting with customers, have experience in a skin or aesthetic clinic, and are motivated by both customer satisfaction and sales results, we'd love to hear from you.

Join Vesta Skin and be part of a team focused on delivering an exceptional customer experience while helping people feel confident in their skin.

Call us directly at +91-XXXXXXXXXX

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 Customer Relations Executive – Vesta Skin (India)
🏢 Vesta skin
📍 India