At NetApp, our High Achievement Principles shape how we work: we innovate to elevate, drive results, and excel as a team. We have a history of helping customers turn challenges into business opportunities. As part of our sales organization, your role will require a strategic blend of technical acumen and charismatic client engagement, ensuring that every partnership is nurtured towards its maximum potential. As a pivotal link between NetApp and our clients, your contributions will directly influence the growth and direction of our department, making a lasting impact on the organization's success. This is more than a job—it's a chance to be part of a team that values innovation, supports professional growth, and celebrates shared victories.

Success profile

Ready for a sales career at NetApp? Explore the traits that can help you thrive.

- Relationship expertise
- Communicator
- Results-driven
- Strategic
- Collaborative
- Perceptive

Responsibilities

Bengaluru, Karnataka, India Job category: APAC Sales Job ID: 135862-en_US

Own Every Moment at NetApp

At NetApp, your ideas power innovation. We lead in intelligent data infrastructure—delivering unified storage, integrated data services, and solutions that help organizations unlock the full potential of their data, from AI to multicloud.

Ready to innovate and contribute to our path to $10B? Here, you'll collaborate with passionate teams, tackle real-world challenges, and see your impact in how customers transform and grow. If you're ready to bring curiosity, creativity, and drive to every moment, NetApp is where your journey begins. Join teams that innovate to elevate, drive results, and excel together across every function.

Job Summary

The Area Renewals Manager drives customer renewals within an assigned territory by managing the complete renewal lifecycle. The role works closely with sales, partners, and cross‑functional teams to ensure timely renewals, reduce churn, and support territory growth. Responsibilities include maintaining strong customer relationships, identifying upsell opportunities, and ensuring accurate forecasting and execution of renewal activities.

Job Requirements

- Manage all renewal opportunities within the assigned territory.

- Maintain visibility into renewal timelines, customer health, and potential risks.

- Engage customers and partners to review contract status, renewal options, and value realization.





- Build and maintain a reliable renewal pipeline using internal tools.

- Deliver accurate weekly, monthly, and quarterly forecasts. Identify at‑risk renewals early and develop action plans to retain customers.

- Partner with Account Managers, Account Executives, and Customer Success teams. Coordinate with Sales Operations, Finance, and Support to execute renewal agreements.

- Share renewal insights and best practices with partners to strengthen execution. Lead discussions on pricing, contract terms, and upsell opportunities.

- Ensure renewal quotes and agreements meet compliance and process standards. Reduce churn and close renewals within expected timelines.

- Track and report renewal metrics and performance trends.

- Streamline renewal processes to enhance efficiency and customer satisfaction.

- Support escalations by collaborating with cross‑functional teams to resolve customer issues.

Education

- Education & Experience Bachelor’s degree in Business, Sales, Marketing, or related fields (MBA preferred).

- 5–7 years in renewals, account management, inside sales, or customer success.

- Experience handling recurring revenue and large customer portfolios is a plus.

- Skills & Competencies Strong negotiation, communication, and stakeholder‑management skills. Ability to analyze data, identify trends, and forecast accurately.

- Proficiency with CRM systems (e.g., Salesforce) and forecasting tools.

- Strong customer‑facing abilities with value‑based selling skills.

- Highly organized, proactive, and able to manage multiple renewals at once.

- Other Requirements Ability to work cross‑functionally and influence without authority. Comfortable in fast‑paced environments with shifting priorities. Willingness to travel within the territory as required.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Prospect Employer:





NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why You'll Thrive at NetApp

At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.

NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.

Our culture

We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.

If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.

Submitting an Application

To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.

AI Disclosure

For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.

Our values

Put the customer at the center. Care for each other and our communities. Think and act like owners. Build belonging every day. Embrace a growth mindset.

Benefits

Volunteer time off

40 hours of paid volunteer time each year.

Well-being

Employee Assistance Program, fitness, and mental health resources to help employees be their best.

Time away

Paid time off for vacation and to recharge.

📌 Mgr, India Renewals
🏢 NetApp
📍 India