- Department: Customer Relationship Management & Sales
- Industry: Fashion Jewellery Manufacturing
- Experience Required: 2 to 5 years in CRM or luxury retail clienteling
- Reporting To: CRM Lead
Responsible for:
The CRM executive builds & nurtures long-term relationships with existing high-net-worth (HNW) clients and develop new clients . This role uses leads to convert them into potential clients and also data-driven insights to track existing client preferences, purchase history, and milestone events. The goal is to acquire current clients and maximize customer lifetime value, drive repeat purchases, and deliver a personalized luxury shopping experience.
Required Skills & Qualifications
- Education: Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Experience: Proven experience in CRM, clienteling, sales—specifically within gems and jewellery.
- Technical Skills: Proficiency in CRM platforms.
- Product Knowledge: Basic understanding of fashion jewellery, precious & semi-precious gemstones, and luxury consumer behavior.
- Soft Skills: Exceptional verbal and written communication skills, high emotional intelligence, professional etiquette, and strong organizational skills.
Job Location : Sitapura , Jaipur, Rajasthan
Remunaration:
No bar for the right candidate.
***Freshers with good communication skill can also apply.