Job Description Note - This is a remote opportunity to start with but will be shifted to a onsite role (based out of B'lore) in a month. IMP - Be kind and let qualified candidates apply. This is a critical role in a fast paced startup, we are looking for qualified candidates with at-least 1+ year of relevant experience, please apply only if you are aligned with our requirements. We're ScopeX, one of the fastest growing fintech startup in the EU market that leverages cutting-edge technology to help Indians in Europe save on interbank fees and access competitive exchange rates when sending money home. We have a loyal customer base of over 25,000 NRI's across Europe that trust us with their transfers back home. Our team consists of industry leaders who have experience working with some of the biggest brands across the globe. Key Responsibilities: Customer Support: Respond to customer inquiries via email, chat, and phone in a timely and professional manner. Issue Resolution: Efficiently resolve customer complaints and issues, ensuring high customer satisfaction. Onboarding Specialist: Welcome new users and guide them through the onboarding process, ensuring they understand how to use ScopeX's features and benefits.

📌 Customer Support Specialist (Vasanthanagar)
🏢 Scopex
📍 Vasanthanagar