About the Role

We are looking for a QA Engineer / Software Tester to join our product team and take ownership of manual and automation testing for our healthcare AI-based product.

The ideal candidate should have strong testing fundamentals, attention to detail, and an interest in working on AI-powered healthcare applications, where quality, reliability, data accuracy, security, and user experience are critical.

You will work closely with Product, Engineering, AI/ML, and Healthcare Operations teams to identify issues, validate new features, and ensure a high-quality product experience.

Key Responsibilities

Manual Testing

- Create and execute detailed test cases, test scenarios, test plans, and test checklists.
- Perform functional, regression, integration, system, usability, and exploratory testing.
- Test web and mobile applications across different browsers, devices, and environments.
- Identify, document, prioritize, and track bugs using appropriate issue-tracking tools.
- Validate APIs and backend workflows.
- Perform end-to-end testing of healthcare workflows involving patients, doctors, hospitals, and administrators.
- Verify data accuracy and consistency across different modules.

Automation Testing

- Design, develop, and maintain automated test scripts for critical application workflows.
- Build and maintain automation frameworks using tools such as Selenium, Playwright, Cucumber/BDD, Appium, or similar technologies.
- Automate regression and repetitive test scenarios.
- Integrate automated tests into CI/CD pipelines.
- Analyze automation failures and work with developers to resolve issues.
- Continuously identify opportunities to improve test coverage and automation efficiency.

Healthcare AI Product Testing

- Test AI-powered features for accuracy, consistency, reliability, and expected behaviour.
- Validate AI-generated responses against defined business and clinical requirements.
- Test edge cases, unexpected inputs,



incomplete information, and ambiguous user queries.
- Identify potential AI hallucinations, incorrect responses, inconsistencies, and failure scenarios.
- Test AI workflows involving healthcare data while maintaining a strong focus on privacy, security, and data integrity.
- Work with the AI/ML team to define suitable test datasets and evaluation scenarios.

Collaboration
- Work closely with developers, product managers, AI/ML engineers, and healthcare domain teams.
- Participate in requirement discussions and provide QA inputs early in the product development lifecycle.
- Review product requirements and identify potential gaps, risks, and test scenarios.
- Participate in sprint planning, daily stand-ups, defect triage, and release validation.
- Provide QA sign-off before production releases.

Required Skills
- 2–5 years of experience in software testing / QA engineering.
- Strong understanding of SDLC, STLC, and software testing methodologies.
- Hands-on experience with manual testing and test case design.
- Experience with automation testing using Selenium, Playwright, Cypress, Appium, or equivalent.
- Good understanding of API testing using tools such as Postman or similar.
- Basic understanding of SQL/database testing.
- Experience with Git and CI/CD environments.
- Strong bug reporting and analytical/problem-solving skills.
- Good understanding of regression, integration, functional, usability, and end-to-end testing.

Good to Have
- Experience testing AI/ML-based products or LLM applications.
- Experience in healthcare, health-tech,



SaaS, or medical technology products.
- Knowledge of testing conversational AI, chatbots, speech-to-text, NLP, or generative AI applications.
- Familiarity with cloud platforms such as AWS, Azure, or GCP.
- Understanding of healthcare data privacy and security requirements.
- Experience creating automated API and end-to-end test suites.
- Familiarity with performance and security testing.

What We Are Looking For
- Strong attention to detail and a quality-first mindset.
- Someone who thinks beyond predefined test cases and actively looks for ways the product can fail.
- Ability to understand complex workflows and translate requirements into comprehensive test scenarios.
- Curiosity about AI and emerging healthcare technologies.
- Robust communication and collaboration skills.
- Ability to work independently in a fast-paced product environment.

Why Join Us

You will have the opportunity to work on a real-world healthcare AI product where testing goes beyond conventional software QA. You will help ensure that AI-driven features are reliable, accurate, secure, and provide a high-quality experience for healthcare professionals and users.

Employment Type: Full-time

Experience: 3–4 years

Role: QA Engineer / Software Test Engineer

Work Location: Mohali

Company Description: Essence Innovation develops an AI-powered health app designed to put individuals at the centre of their healthcare journey. Users can securely manage their complete medical history, access real-time health insights, and connect with global healthcare services in a single, integrated platform. The app ensures medical records are always accessible, empowering users to make informed decisions about their well-being. By enabling people to claim ownership of their medical data, Essence Innovation helps them take full control of their healthcare experience.

📌 QA Engineer Manual & Automation Testing (Sahibzada Ajit Singh Nagar)
🏢 Essence Innovation
📍 Sahibzada Ajit Singh Nagar