We are looking for an experienced and well-presented front office executive to manage the hospital reception, patient coordination, appointments, and front-desk activities. The candidate should have excellent communication and interpersonal skills with prior experience in a hospital or healthcare setting.
Key Responsibilities
* Handle the hospital reception and front-desk operations.
* Welcome and assist patients, attendants, and visitors professionally.
* Manage patient registration, appointments, and enquiries.
* Coordinate with doctors, nurses, billing, and other hospital departments.
* Handle incoming and outgoing calls and provide relevant information.
* Maintain patient records and front-office documentation.
* Assist with OPD/IPD coordination and patient flow.
* Coordinate with billing and insurance/TPA teams when required.
* Address patient and attendant queries politely and efficiently.
* Maintain confidentiality of patient information.
* Ensure smooth day-to-day functioning of the front office.
Requirements
* Minimum 2+ years of experience in a hospital/healthcare front-office role.
* A graduate degree or relevant qualification is preferred.
* Valuable communication and interpersonal skills.
* Basic computer knowledge and MS Office skills.
* Good patient-handling and customer-service skills.
* Ability to coordinate with multiple departments.
* Candidates with experience in hospital front office / reception / patient care / OPD coordination will be preferred.
Key Skills
Hospital Front Office | Patient Handling | Patient Registration | OPD/IPD Coordination | Appointment Scheduling | Reception | Billing Coordination | Insurance/TPA Coordination | Communication Skills | MS Office
Skills: patient registration , Ms Office, Communication Skills, Reception
Experience: 2.00-5.00 Years
📌 Front desk officer/ Front office Executive (Puducherry)
🏢 Ellappan Aananthan
📍 Puducherry
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