Test Lead – Retail & Enterprise Applications

Overview

We are seeking an experienced and strategic Test Lead to lead Quality Engineering and Testing within our Global Capability Center (GCC). This role will oversee testing across 6+ Agile delivery pods, managing a team of approximately 15 QA professionals supporting Retail Operations, POS, Inventory, Merchandising, Supply Chain, and SAP-integrated applications.

The ideal candidate will have robust experience in test leadership, release management, stakeholder communication, and enterprise application integration testing. This individual will define testing strategy, drive release readiness, establish quality governance, and ensure successful delivery across a portfolio of business-critical initiatives.

Key Responsibilities

Quality Leadership & Delivery Management

Lead, mentor, and develop a team of 15+ QA professionals across multiple Agile pods.
Establish testing standards, governance processes, and quality metrics across the portfolio.
Manage QA resourcing, capacity planning, performance, and team growth.




Drive continuous improvement and promote a quality-first culture.
Test Strategy & Portfolio Management

Define and execute portfolio-level test strategies covering functional, integration, regression, UAT, end-to-end, and non-functional testing.
Oversee testing activities across multiple projects, releases, and delivery teams.
Manage test environments, dependencies, defects, risks, and issue resolution.
Provide visibility into testing progress, quality metrics, and key risks.
Release Planning & Governance

Lead release planning, test execution, release readiness reviews, and go-live activities.
Define quality gates, entry/exit criteria, and release sign-off recommendations.
Coordinate testing efforts across business, technology, and vendor teams.
Support production validation and post-release verification.
Retail & Enterprise Application Testing

Lead testing across Retail and Store Operations platforms, inc

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