Deskside Support Technician (Noida)

Deskside Support Technician (Noida)

10 Sep
|
Sharp Brains Solutions
|
Noida

10 Sep

Sharp Brains Solutions

Noida

Job Description
Skill Set: Deskside Support Technician Level 1 Contract: B2B/Freelance Language: English Days per week: 5 days per week (24x7 Support if required) Location: Noida, India Roll Type: FTE Key Responsibilities: 1. Provided first-level technical support for desktop and laptop hardware, software, and peripheral-related issues. 2. Responded to and resolved incidents and service requests through ticketing systems within agreed SLAs. 3. Performed basic IMAC (Install, Move, Add, Change) activities for end-user devices and workstations. 4. Installed, configured, and supported Windows operating systems, Microsoft Office, Outlook, and standard business applications. 5. Assisted users with password resets,

📌 Deskside Support Technician (Noida)
🏢 Sharp Brains Solutions
📍 Noida

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