About Adit:

Adit is a practice management and patient engagement platform for dental practices across the US and Canada. We handle the operational backbone of a practice: scheduling, patient communication, payments, analytics, and marketing, integrated directly with the EHR systems practices already run on.

The role:

We're building a suite of AI products that take on the phone and messaging work that front desk does all day. That spans both directions: AI that answers inbound patient calls and handles what happens next, and AI that reaches out to patients who need to come back in.
You'll own product for this area. Our AI talks to real patients over voice and SMS, understands what they want, and acts on it, all inside the constraints of HIPAA, TCPA, state AI-disclosure laws, and Canadian CRTC rules.
It is one of the most technically and operationally interesting parts of our product. The AI is only half the problem. The other half is the workflow around it: what the system does with each conversation, when it escalates to a human, what the practice sees afterward,



and copy that has to be legally exact and still sound human.

What you'll own:

Conversation behavior: what the agent says, how it handles intent, and where it hands off to staff
Workflow logic: what happens after a call or text, how outcomes are recorded, and how work routes to the right person at the practice
Practice-facing surfaces: the dashboards and activity views front desk staff use to trust and audit what the AI did on their behalf
Copy and disclosure specs: patient-facing language across voice and SMS, including the disclosures required in each jurisdiction
Compliance requirements as product requirements: turning regulatory constraints into concrete, shippable behavior rather than a legal footnote
You'll work directly with engineering, QA, design, and our US-facing customer success and sales teams. You will spend real time listening to call recordings and reading transcripts. That's where mos

📌 AI Product Manager (India)
🏢 Adit
📍 India