Summary:
We are looking for a high-performing City Head to lead our Upselling Sales function in the city. The
role involves driving revenue growth from our existing customer base through effective upselling
strategies, managing a team of Area Sales Managers (ASMs) and Relationship Managers (RMs), and
ensuring all performance targets are consistently achieved.
Eligibility Criteria:
● Two-Wheeler along with Driving License
● Laptop for Client Demo
Roles and Responsibilities:
● Team Management:
○ Lead, mentor, and manage a team of ASMs and RMs in the city.
○ Ensure each team member meets their targets and follows the sales process.
○ Conduct daily/weekly reviews to track performance, productivity, and pipeline
health.
○ Foster a high-performance culture and accountability across the team.
● Revenue & Target Achievement:
○ Own the city’s monthly upselling revenue targets and deliver consistent growth.
○ Drive adoption and increased usage of all VAS offerings across the existing customer
base.
○ Strategically push higher-value plans and services to increase average revenue per




customer.
● Sales Strategy Execution:
○ Create and implement city-level sales plans based on company objectives.
○ Monitor market trends, customer feedback, and competitor activity to fine-tune
strategy.
○ Collaborate with marketing and product teams to run city-specific campaigns.
● Process & Reporting:
○ Ensure 100% CRM compliance and data hygiene.
○ Share daily/weekly performance reports with leadership.
○ Conduct regular field visits to support ASMs & RMs and ensure on-ground
alignment.
● Customer Success & Retention:
○ Work closely with the support and operations team to ensure existing clients are
satisfied.
○ Help resolve escalated customer issues and ensure long-term retention.
Additional Qualification and Skills:
● Bachelor's degree is preferred .
● Skilled experience of 6-9 years in Sales.
2● Problem-solving attitude
● Customer-oriented mindset
● Knowledge of customer relationship ma

📌 City Head (Indore)
🏢 Petpooja
📍 Indore