Perform all maker activities for Documentation team like Document preparation, BCA review , issuance of security compliance certificate etc all input & Maintenance of Limits loaded in various TP systems, Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate for Ops CRC CIB
Key Responsibilities
Strategy
Targeted Improvements
Act as a service partner, work together with RMs, in-country Client Management (CM), Operations and other key internal stakeholders to solve issues and identify opportunities to improve overall service for the clients
Deliver excellent service against agreed service standards, delivery standards, and minimal error rates as appropriate
Work together with RMs, in-country CM, operations and other key internal stakeholders to solve issues and identify opportunities to improve overall service for the client
Business
Deliver Excellent Service and Provide Credit Documentation support for Corporate & Investment Banking (“CIB”) and Wealth & Retail Banking (“WRB”)
clients business sector
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Develop and maintain rapport with business stakeholders
Adhere to first time-right principles
Provide insight and suggestions to improving processes, identifying opportunities to streamline and automate
Undertake ad-hoc duties and when delegated by Line Manager
Provide support to resolve technical operating problems by conducting investigations, rectifying errors.
Effectively and collaboratively mitigate and resolve risk, conduct and compliance matters
Develop and maintain rapport with business stakeholders
Processes
Review of proposed and approved BCA
Prepare BFL and collateral documents accurately as per the defined processes. Ensure error free work with no operating losses
Ensure Individual Productivity targets are met / surpassed
Ensure that the documents obtained are accurate
📌 Team Leader (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru
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