About Us:
IndiaMART, India's largest online B2B marketplace, connects buyers and sellers, fostering a seamless
ecosystem for businesses. Our aim is to cultivate an ecosystem that redefines the ease of doing business,
embodied by our credo, "IndiaMART aur kya" Through our impressive network of 7.8 million suppliers and
a catalog of over 104 million products and services, we ensure seamless accessibility for our 187 million
buyers. Headquartered in Noida, we maintain a presence exceeding 6000 employees through 86 cities
across the nation.
About The Role:
Role: Exec./Sr Exec./Assistant Manager/Manager – Field Sales & Service
Location: Hyderabad
Department: CSD&KCD; (Client Servicing)
As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of
empowering businesses across India. In this role, you have the opportunity to develop and nurture strong
relationships with our clients, assisting them on their path to success by understanding their business
needs and recommending tailored solutions to facilitate their growth. In this role as an individual
contributor, you will take charge of achieving monthly client retention and renewal targets, providing you
with an excellent prospect to demonstrate your skills and make a meaningful impact in the company's
success.
Key Accountabilities:
Conduct daily 4-5 in-person clientmeetings to ensure clientsatisfaction and platform utilization
Maximize revenue through upselling and cross selling
Ensure systematic follow-up,time-bound closures and prompt resolution of complaints