You must be able to sit on a live call and give a merchant or salesperson a correct compliance answer on the spot — no legal degree required, but no back-office-only candidates either.

About The Role

Dodo Payments is a merchant of record. Sales calls, partnership conversations, and merchant support queries constantly raise the same question: what can we support, for whom, where, and on what terms.

This role is the compliance seat in those conversations — finding the workable path for a customer we want, and being clear, quick, when there isn't one.

Responsibilities

Answer on the call. Join sales, partnership, and CX conversations where tax, compliance, acceptance, or onboarding questions come up, and give an accurate answer live — not a follow-up email.
Work the compliant path for complex accounts. Assess larger or higher-risk merchants, loop in Risk where the case turns on risk assessment, and bring a recommendation to the Head of Compliance & Legal for sign-off.




Own onboarding for complex and higher-risk segments — from initial assessment through required documentation and conditions — and turn recurring cases into a repeatable path CX can run without you.
Know when to escalate. Route genuinely novel questions for a decision rather than improvising one.

Requirements

2–4 years in compliance, regulatory affairs, policy, or a commercial role with real regulatory content (regulatory consulting, industry associations, in-house teams).
Can learn a framework cold and explain it simply, live, to a non-specialist who needs a usable answer now.
Deal-facing and comfortable without a script: the compliance path often isn't already defined when you're asked for it.
Commercial instinct with a spine — cares whether the deal moves, but will say no to a room that wants a yes.
Knows the edge of their own authority: decisive on what they know, disciplined about escalating what they don't.
No legal qualification required. Payments, fintech, or regulated/restricted-category expe

📌 Compliance Associate (Bengaluru)
🏢 Dodo Payments
📍 Bengaluru