Job Title: Assistant Vice President – Technology Infrastructure & Applications ObservabilityLocation: NoidaReports To: Vice PresidentExperience: 12+ years in Technology Infrastructure / Observability / SRE rolesDepartment: Global TechnologyJob OverviewWe are seeking a agile and experienced Assistant Vice President (AVP) to lead our Technology Infrastructure and Applications Observability Practice. The AVP will oversee a multidisciplinary team across Operations, Site Reliability Engineering (SRE), Engineering, and Client Engagement, driving excellence in service delivery and leveraging AI-powered Observability to enhance performance, resilience, and business value.The ideal candidate will bring a strong mix of technical depth, strategic thinking, and executive communication, along with a passion for showcasing the business impact of infrastructure insights through data storytelling and intelligent dashboards.Key ResponsibilitiesLeadership & StrategyLead the Observability Practice spanning infrastructure and application monitoring, log & trace analytics, AIOps,



and SRE automation.Develop and drive the roadmap for next-gen observability leveraging AI/ML, causal analysis, and predictive intelligence.Collaborate with CIO, platform, and application teams to align observability strategies with business outcomes.Operations & SREManage end-to-end operations for Network and Cloud Infrastructure and ensure key KPIs and SLAs are met as per the ITSM practice on SNOWDrive effective Change Management from overall Monitoring Ops standpointManage real-time monitoring, incident response, and proactive alerting for critical infrastructure and applications.Ensure key KPIs like uptime, latency, Traffic, Errors, Saturation are met as per MSAs and Business requirementsEnsure all new devices, VMs, Cloud Resources, Models, Apps (SaaS, PaaS, IaaS, On-premise) are onboarded for monitoring during post provisioning.Establish and refine SRE principles to improve reliability, reduce toil, and e

📌 243435-Assistant Vice President (Noida)
🏢 EXL
📍 Noida