As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and significant machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
You will be joining our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.
You will be enabling transport activities by executing bookings, entering orders + generating all required import documentation while liaising with our Customer Care Specialists (CCL) to ensure all requirements are met (in a timely and efficient manner).
These activities are in line with all relevant governance + regulatory requirements.
How you create impact
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts.
To ensure shipping instructions + documents are compliant; that deviations are quickly addressed.
To coordinate with all suppliers + internal stakeholders for shipment imports, arranging for KN services (trucking, customs clearance) where necessary.
To escalate issues as relevant, + to support the resolution of claims + disputes.
To check incoming invoices, create sales invoices, managing FSL as per Financial Guidelines + working instructions.
To release cargo in line with working instructions + Financial Guidelines.
What we would like you to bring
2–5 years of experience in Sea Logistics / Freight Forwarding, preferably in Import Operations.
Hands-on experience m