Job Description
GENERAL OVERVIEW
Equans has established a global ERP Shared Line of Service (SLS), structured around two key platforms—SAP and Microsoft Dynamics. Its mission is to drive value from ERP systems by adopting new technologies, promoting best practices, and aligning with business goals.
SLS acts as a strategic partner to the business, offering leadership, governance, and a unified ERP roadmap. It fosters a global ERP community, sets security and operational standards, and ensures consistent programme and project oversight.
The service aims to boost productivity by sharing expertise, reducing duplication, and identifying opportunities for convergence and transformation.
It supports around 32,000 ERP users worldwide offering a wide range of functional and technical services.
Summary of the role
In this role, reporting to the Security & Authorisations Lead, you will be part of a combined Level 2/3 Application Management Services (AMS) team within our newly established India IT Hub. You will be responsible for resolving access, authorisation,



and access-related configuration issues, managing role changes and firefighter access, testing changes before UAT, and escalating complex issues.
In addition, you will play a key role in supporting the Security & Authorisations Lead to migrate SAP services from the Equans France in‑house team to SLS ERP, ensuring full alignment with global Equans standards.
You’ll be part of a skilled ERP team that supports career growth. We’re looking for someone with practical experience, a passion for quality, and solid collaboration skills to succeed in a fast-paced environment.
KEY METRICS OF THE ENVIRONMENT
SAP, MS Dynamics
32,000 ERP users
11 ERP landscapes
20,000+ tickets
Europe, LATAM, Canada
English, French, Spanish
Key Objectives & KPIs
Service Quality and Compliance: Deliver high‑quality Security & Authorisations AMS services by resolving access, role, and authorisation incidents and small changes within agreed SLAs. Ensure

📌 SLS ERP Security (India)
🏢 Equans France
📍 India