Crenzo is building a creator-performance platform that connects brands with micro-influencers and UGC creators.
We help brands discover the right creators, execute creator campaigns, manage content and understand what performs.
We are currently building our 100-day MVP and are looking for Client Service Interns to work closely with our brand clients and internal campaign team.
About the Role
As a Client Service Intern, you will be the day-to-day communication point between Crenzo and our brand clients.
Your role is to make sure clients receive a smooth experience throughout their creator campaigns.
You will coordinate with:
Client → Crenzo Team → Creators → Content Team
This is a outstanding opportunity for someone who enjoys talking to people, managing relationships, following up and solving problems.
Key Responsibilities? Client Communication
- Communicate with clients through WhatsApp, email and calls.
- Understand client requirements and campaign objectives.
- Share campaign updates and timelines.
- Respond to client queries promptly.
- Coordinate meetings and follow-ups.
- Maintain professional relationships with clients.
- Collect client feedback and communicate it to the internal team.
? Campaign Management
- Understand campaign briefs from clients.
- Coordinate creator shortlisting and approvals.
- Track campaign timelines and deliverables.
- Follow up with creators for content submissions.
- Coordinate revisions and approvals.
- Ensure campaigns are delivered on time.
- Escalate issues to the Senior CS / Campaign Manager.
? Client Reporting
- Maintain client and campaign information in CRM/Google Sheets.
- Track campaign status.
- Prepare basic campaign updates.
- Collect content and performance