ole Overview

This role is critical to ensure site search is actively governed, continuously optimized, and aligned with evolving business and customer needs—bridging technology, content, and digital experience.
- Key Responsibilities
- Own day-to-day administration of the Coveo platform, including setting configuration, access, pipelines, and governance.
- Configure and manage search relevance and merchandising rules, including boosting, burying, pinning, synonyms, redirects, triggers, and partial-match behavior.
- Manage query pipelines, ranking strategies, facets, filters, and result behaviors to support business and customer experience objectives.
- Monitor, analyze, and optimize search performance using Coveo analytics (e.g., zero-result queries, engagement, click-through rate, and conversion impact).
- Partner with Content, UX/UI, SEO, and Digital Product teams to align search behavior with content strategy and experience design.
- Collaborate with IT and Architecture teams to support search integrations, indexing accuracy, ingestion stability, and platform health.




- Participate in UAT, regression testing, and release readiness activities for search-related enhancements and platform updates.
- Work with external partners, including Coveo Customer Success and implementation teams, to resolve issues and drive continuous optimization.
- Maintain search documentation, configuration standards, data dictionaries, and operational guidelines.
- Support Service Desk workflows by triaging and coordinating search-related incidents and enhancement requests.
- Support the collection and documentation of search‑related requirements and assist in translating them into clear user stories, acceptance criteria, and configuration guidance.
- Support backlog refinement and prioritization for search relevance, merchandising, analytics, and platform enhancements in collaboration with product and delivery teams.
- Coordinate and support testing activities, including functional v

📌 Digital Analyst: Coveo Search (Gurugram)
🏢 Agilent Technologies Spain
📍 Gurugram