Job Title: Front Desk Executive / Receptionist

Location: Shikhar Academy, Khiriya Ghat, Bettiah

Employment Type: Full-Time

Reports to: Director (Shikhar Academy)

Job Summary

We are looking for a skilled and welcoming Front Desk Executive to join Shikhar Academy. As the first point of contact for students, parents, and visitors, you will play a crucial role in representing our academy’s values. You will handle inquiries, manage student enrollments, and provide administrative support to ensure the smooth daily operation of our learning center and library.

Key Responsibilities
- Visitor Management: Greet students, parents, and visitors with a professional and friendly demeanor.
- Inquiry Handling: Respond to walk-in, telephonic, and digital inquiries regarding courses (Class 5-10, CBSE/Bihar Board) and library memberships.
- Admissions Support: Assist in the enrollment process, explain fee structures, and maintain student registration records.
- Office Administration: Manage the daily attendance logs, handle incoming mail/couriers,



and maintain the cleanliness and decorum of the reception area.
- Library Coordination: Oversee library check-ins/check-outs and ensure a quiet, disciplined environment for students.
- Scheduling: Assist the Director in scheduling parent-teacher meetings and coordinating class timings for the "R1" and other batches.
- Communication: Send out announcements via WhatsApp or SMS regarding holidays, exam schedules, or fee reminders.

Required Skills & Qualifications
- Education: Minimum Graduate (any stream).
- Communication: Fluent in Hindi; basic proficiency in English is highly preferred.
- Tech Savvy: Basic knowledge of Microsoft Office (Word, Excel) and ability to handle digital payment systems.
- Interpersonal Skills: Excellent patience and the ability to communicate effectively with both children and parents.
- Organization: Strong multitasking skills with high attention to detail.

What We Offer
- A professional and respectful

📌 Receptionist/administration (Bettiah)
🏢 Shikhar Academy of Learning
📍 Bettiah