Job description:
Job responsibilities will include the following.
- Managing Large amount of Inbound and Call Backs calls in timely Manner
- Following of call Center ‘Scripts’
- Identifying Customer’s needs, clarify information, research every
issue and providing Solutions.
- Keep records of all Conversations in our call Center database in
- Comprehensive way.
- Online chats on daily.
- Replying to the QUERY mails.
- Complaints and Inquiries, Keeping our Customers Satisfaction at the