Who we are:
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels secure, valued and included.
Together we can.
About this role:
What you’ll do:
- Support collections through timely follow-ups and query resolution.
- Prepare and analyse reports including debtors ageing, AR reports, and bad debt summaries.
- Deliver Statement of Accounts and reconcile customer accounts.
- Collaborate with internal teams such as Treasury, AP, and Payment teams.
- Ensure compliance with audit requirements and GPO timelines.
- Contribute to cost reduction initiatives through automation and process optimisation.
- Engage with stakeholders to resolve issues and improve customer experience.
Who you are:
- Holds a B.Com, Master’s in Finance, or Diploma in Finance.
- Possesses solid accounting knowledge and understanding of the Credit to Collections process.
- Proficient in Microsoft Excel and ERP systems (Oracle/SAP preferred).
- Demonstrates strong analytical and problem-solving skills.
- Communicates effectively, both verbally and in writing.
- Understands B2B customer dynamics and telecom industry practices.
- Able to manage multiple priorities with attention to detail and independence.
Not a perfect fit?:
What's in it for you:
- Opportunity to work in a collaborative and inclusive environment.
- Exposure to cross
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