A Billing Executive in the jewellery sector is responsible for handling customer billing, invoicing, and transaction processes accurately while ensuring compliance with pricing, taxes, and company policies. The role also involves customer interaction, especially during purchase checkout.
Key Responsibilities:
- Prepare and generate accurate bills/invoices for gold, diamond, and other jewellery purchases
- Calculate making charges, wastage, GST, discounts, and final pricing correctly
- Handle billing software/POS systems used in jewellery stores
- Verify product details (weight, purity, stone details) before billing
- Process multiple payment modes (cash, card, UPI, EMI, etc.)
- Maintain daily sales records and billing reports:
- Coordinate with the sales team and inventory team for correct product codes and pricing
- Handle customer queries related to billing and pricing:
- Assist in returns, exchanges, and refund processing:
- Maintain confidentiality of financial transactions