We are looking for an enthusiastic Admission Counselor to guide prospective students, provide course-related information, and support them throughout the admission process.
Key Responsibilities
- Counsel prospective students and provide transparent information about courses, academic pathways, and the admission process.
- Handle phone inquiries, walk-ins, and online leads in a professional and timely manner.
- Understand student needs and recommend suitable program options.
- Maintain regular communication and follow-ups with students to assist them in completing their enrollment.
- Support the achievement of monthly student enrollment goals.
- Coordinate with academic and operations teams to ensure a smooth onboarding experience.
- Update and maintain student records and interactions in the CRM system.
- Provide fast and accurate responses to student queries, ensuring a high-quality experience.
Requirements:
- Experience: 6 months to 1 year in admissions counseling, student support, or front-line academic roles.
- Education: Bachelor’s degree or equivalent qualification.
- Skills: Strong communication, interpersonal skills, and the ability to guide students effectively.
- Mindset: Positive attitude with a willingness to learn and contribute to institutional growth.
- Flexibility: Ability to work from the Calicut office.