To ensure smooth day-to-day store operations, assist customers in selecting books and products, and drive sales through excellent customer service.
Key Responsibilities1. Customer Service
- Greet customers and understand their requirements
- Recommend books, stationery, and related products
- Provide information on new arrivals, bestsellers, and offers
- Ensure a pleasant in-store experience
3. Store Operations
- Arrange books and maintain shelf display as per categories
- Ensure store cleanliness and visual merchandising standards
- Restock shelves and track rapid-moving items
4. Inventory Management
- Assist in stock checking and audits
- Monitor stock levels and inform manager for replenishment
- Handle inward/outward stock movement
5. Coordination
- Work closely with store manager and team
- Support during store events, book launches, or promotions
Required Skills:
- Good communication skills (English + local language)
- Basic knowledge of books/authors (preferred)
- Customer handling and sales skills
- Basic computer knowledge (billing systems, POS)
- Ability to multitask and work in a fast-paced environment
Qualifications
- Minimum: 12th Pass / Any Graduate
- Experience: 0-3 years in retail, bookstore, or customer service