Job Summary:
As a Receptionist at Follicular Technologies Pvt Ltd you will be the first point of contact for visitors and guests. You will provide excellent customer service and support, ensuring a positive and professional experience for all individuals entering the premises. Your role will encompass various administrative tasks that contribute to the smooth operation of the organization.
Key Responsibilities:
Greet and welcome visitors, clients, and employees in a courteous and professional manner.
Manage incoming calls, routing them to appropriate personnel or departments while maintaining a friendly and helpful demeanor.
Maintain the reception area's cleanliness and organization, creating a welcoming and presentable atmosphere.
Keep a record of visitors and ensure they sign in and out according to company policy.
Provide general information to visitors regarding the company, its products/services, and other relevant information as needed.
Assist in arranging appointments, meetings, and conference room bookings, ensuring the scheduling process is effective and well-organized.
Coordinate and manage deliveries, packages, and mail distribution.
Handle inquiries and requests from both internal and external sources promptly and effectively.
Manage office supplies inventory, placing orders as needed to maintain adequate stock levels.
Assist in basic administrative tasks such as data entry, filing, photocopying, and scanning documents.
Collaborate with other administrative staff to ensure a seamless flow of communication and information within the organization.
Uphold confidentiality and discretion in handling sensitive information and maintaining visitor privacy.
Assist in organizing and coordinating company events, workshops, and seminars.
Perform any other duties as assigned by the supervisor or management.
Qualifications and Requirements:
High school diploma or equivalent; additional education or certification in office administration is a plus.