Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive setting, empowering our employees to be their authentic selves.
Salesforce Administrator (CRM & CPQ)
Join us in bringing joy to customer experience. Five9 is a leading provider of customer experience software, bringing the power of AI and cloud innovation to customers worldwide. Living our values every day results in our team first culture and enables us to innovate, grow, and thrive while enjoying the journey together.
We are seeking a skilled and experienced Salesforce Administrator to join our GTM Delivery team. This role focuses on Salesforce CRM administration and operational support of Salesforce CPQ,
helping maintain and enhance the platform that supports Five9's global go to market operations.Salesforce serves as the system of record for customer, opportunity, and quoting processes and integrates with adjacent enterprise systems including billing, contract lifecycle management, and analytics platforms. The Salesforce Administrator will work as part of a broader delivery team to ensure platform stability, support business workflows, resolve operational issues, and contribute to ongoing platform improvements for teams across Sales, Customer Success and Revenue Operations.
The position is based in Chennai, India.
Key Responsibilities
- Administer and maintain the Salesforce CRM platform, including user setup, roles, profiles, permission sets, and security controls.
- Configure and maintain Salesforce objects, fields, page layouts, validation rules, flows, and other platform automation.
- Support GTM teams by troubleshooting CRM issues and resolving operational requests.
- Develop and maintain Sa
📌 Salesforce Administrator (Chennai)
🏢 Five9
📍 Chennai