Your day to day is:
- Care and coordination: Act as the primary liaison between sales team, home healthcare providers, and family members. Arrange post-discharge follow-up visits and teleconsultations.
- Education & Counseling: Provide patient and family education on disease management, lifestyle changes, and preventive care.
- Care Plan Development and Review:Collaborate with healthcare professionals to develop personalized care plans for clients, regularly reviewing and updating them to meet their changing needs.
- Escalation Handling:Address and resolve any escalated issues or concerns from clients, families, or caregivers, ensuring a timely and satisfactory resolution.