Location: IRA CAFE by Akoya Hotels (Hyderabad/Bangalore)
Reports to: Outlet Manager / F&B; Manager
Type: Full-Time
Role Objective
As a Barista at IRA CAFE, you are the face of our morning-to-night hospitality experience. You will go beyond just making coffee; you will craft artisanal beverages and provide a "peaceful" service experience that aligns with the premium standards of Akoya Hotels. Your goal is to ensure every guest enjoys a perfect cup in a serene, professionally managed setting.
Key Responsibilities
1. Beverage Artistry & Preparation
- Prepare and serve a wide range of specialty coffees (Espresso, Aeropress, Pour-overs) and teas following IRA CAFE’s signature recipes.
- Master latte art to enhance the visual appeal of every beverage served.
- Ensure consistency in taste, temperature, and presentation for every order.
- Develop and suggest seasonal beverage specials to keep the menu vibrant.
2. Guest Experience & Hospitality
- Greet guests with the warmth and professionalism expected in a luxury boutique hotel setting.
- Educate guests on our coffee blends, flavor profiles, and South Indian specialty food pairings.
- Handle dietary preferences and customizations (milk alternatives, sugar levels) with precision.
- Maintain a calm and welcoming "zen" atmosphere, even during peak rooftop hours.
3. Operational Excellence
- Operate and maintain high-end brewing equipment (grinders, espresso machines) and report any maintenance needs promptly.
- Manage the POS system, process payments accurately, and handle cash/digital transactions.
- Monitor inventory levels for coffee beans, dairy, and syrups; assist in restocking to prevent service delays.
4. Hygiene & Standards
- Maintain a spotless workstation and seating area in compliance with FSSAI and hotel safety standards.
- Ensure all food handling and sanitation protocols are strictly followed.
Required Skills & Qualifications
- Experience: Minimum 1-3 years of experience as