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- Providing customer support to clients related to reservation, ticketing and booking on hotel and Car.
- Good communication skills both spoken and written
- Worked on Galileo reservation system:
- Handling Ticketing (both Domestic & International).:
- Complying with travel policy and internal processes
- Making professional, accurate, cost arrangements for clients while providing excellent customer service.
- To work towards converting every enquiry into a booking by providing tailor-made packages to the guests.
- Guiding the clients with good routing and fares.
- Adherence to TAT
- Ensure timely billing of all tickets and refunds processed for cancelled tickets as per the set TAT
- Taking care of Premier Customers/ Corporates:
- Valuable Communication