Air India Customer Support Executive (Voice Process)
Working Days: 5 Days
CTC: ₹30,000

Location: Noida, sector 62

Customer Support Roles & Responsibilities
- Handle inbound and outbound customer calls
- Assist customers with booking queries, service-related information, and basic issue resolution
- Provide accurate, clear, and polite support to customers
- Ensure high levels of customer satisfaction and service quality
- Maintain proper call logs and customer records
- Follow customer support processes and quality guidelines
- Escalate complex or unresolved issues to the concerned team
- Maintain professional communication and brand standards at all times

Mandatory Requirements
- Minimum 1 year of calling experience in customer support or voice process
- Excellent communication skills with strong English proficiency
- Transparent voice, good listening skills, and problem-solving ability
- Customer-centric mindset and professional attitude

Why This Role




- Opportunity to work with a reputed airline brand
- Pure voice process (no video calls)
- Stable ₹30,000 CTC
- 5-day working with a structured environment

Job Types: Full-time, Permanent

Pay: Up to ₹33,000.00 per month

Advantages:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):
- How much do you rate your English Communication Skill out of 10?
- How many months of experience do you have in voice related role ?
- Whats your current in-hand salary?

Education:
- Bachelor's (preferred)

Language:
- English (preferred)

Location:
- Noida, Uttar Pradesh (preferred)

Work Location: In person

📌 Air India Customer Support Executive (Noida)
🏢 Career Crox
📍 Noida