Job Role:
We are looking for a customer-focused Support Executive to assist clients in using our cloud accounting software.
Key Responsibilities:
- Guide clients in software usage
- Resolve login and basic technical issues
- Coordinate with technical team for complex issues
- Maintain customer records and feedback
Requirements:
- Graduate (B.Com preferred)
- Basic computer knowledge
- Positive communication skills
- Patience and problem-solving attitude
- Knowledge of accounting/GST preferred