Key Responsibilities
- Welcome and assist hotel guests and banquet clients in a warm and qualified manner
- Handle guest check-ins and check-outs smoothly
- Manage room and banquet bookings, inquiries, and reservations
- Coordinate with housekeeping, management, and banquet teams
- Maintain accurate guest records and billing information
- Handle guest concerns or complaints politely and escalate when required
- Ensure the reception area is clean, organised, and presentable
Requirements:
- Previous experience as a front desk receptionist or in hospitality is preferred
- Excellent communication and interpersonal skills
- Professional appearance and positive attitude
- Basic computer knowledge (booking systems, MS Office)
- Ability to multitask and stay calm under pressure
- Willingness to work flexible shifts, including weekends and holidays
What We Offer
- Friendly and supportive work environment
- Opportunity to grow within the hospitality industry
- Market-competitive salary and benefits
- On-the-job training
Pay: Up to ₹10,000.00 per month
Benefits:
- Food provided
- Paid time off
Work Location: In person
📌 Front Desk Receptionist (Gaya)
🏢 BB Hotel and Banquet Hall
📍 Gaya
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