The Telesales Executive is responsible for generating sales through outbound and inbound calls, understanding customer needs, promoting company products/services, and closing sales while maintaining high levels of customer satisfaction.
Key Responsibilities
- Make outbound calls to potential and existing customers to promote products/services
- Handle inbound calls and convert inquiries into sales opportunities
- Understand customer requirements and recommend suitable solutions
- Achieve daily, weekly, and monthly sales targets
- Maintain accurate records of calls, leads, and follow-ups in CRM or system
- Follow up on leads generated through marketing campaigns
- Address customer queries, objections, and complaints professionally
- Build and maintain strong customer relationships
- Coordinate with internal teams for order processing and service delivery
- Ensure compliance with company policies and sales scripts
Key Skills & Competencies
- Excellent verbal communication skills
- Solid persuasion and negotiation abilities
- Customer-focused approach
- Ability to handle rejection and work under pressure
- Basic computer knowledge (MS Excel, CRM tools)
- Time management and multitasking skills
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
📌 Telesales Executive (Nashik)
🏢 Touchwood World
📍 Nashik
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