We are looking for a Tally Support Executive to provide assistance and support to users of Tally ERP 9/Prime. The role involves handling user queries, troubleshooting issues, and guiding users to effectively use Tally for their accounting and reporting needs.
Key Responsibilities:
- Respond to and resolve Tally-related queries from internal users or clients.
- Provide guidance on Tally features such as invoicing, payroll, GST, inventory, and reports.
- Troubleshoot and resolve basic technical or functional issues in Tally.
- Document recurring issues and provide solutions or best practices.
- Assist in setting up Tally configurations for new users.
- Escalate complex problems to senior support or IT teams when necessary.
- Maintain logs of queries and resolutions for reporting and analysis.
- Support internal teams in understanding Tally processes and features.
Required Skills:
- Hands-on experience or familiarity with Tally ERP 9/Prime.
- Understanding of basic accounting principles.
- Positive problem-solving skills and ability to troubleshoot issues.
- Strong communication skills to guide users effectively.
- Patience and customer-service orientation.
- Basic knowledge of GST and payroll in Tally is a plus.
Educational Qualification:
- Bachelor’s degree in Commerce (B.Com) or related field.
- Tally certification or relevant internship experience preferred.
Other Details:
- Opportunity to grow into finance support or technical support roles.
Pay: ₹18,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
Work Location: In person
📌 Tally Support (Ghansoli)
🏢 RIGVED Infotech
📍 Ghansoli
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