Telecalling Executive Banking Service Support Job Description Experience/: 0 to 3 yrs Salary/: Based on Company Norms Education/: Any Basic Degree Location/: In And Around Chennai Your Duties/: Inbound and Outbound Telephone Operations/: Manage incoming customer service calls in compliance with banking telephone procedures and carry out high/-volume outbound calling campaigns. Banking Product Promotion & Lead Conversion/: To increase lead conversion, present, describe, and pitch retail banking products, such as credit cards, insurance plans, savings/fixed deposit accounts, and personal/home loans, matching product features to client financial needs. Customer Eligibility Screening and Documentation Assistance/: Perform initial telephone eligibility assessments confirming income requirements, job status, and credit score requirements and assist potential clients with the preliminary paperwork and online application processes. CRM System Logging & Lead Lifecycle Tracking/: During and after calls, accurately update customer information,



call dispositions, follow/-up dates, application status codes, and interaction notes in CRM platforms Salesforce, LeadSquared, Zoho CRM, proprietary banking portals. Script and Regulatory Compliance in Banking Adherence/: To guarantee that there are no instances of mis/-selling or noncompliance, stick strictly to banking rules, Know Your Customer KYC standards, Reserve Bank of India RBI and banking authority requirements, and required call disclosures. Candidate Application/: Full Name/: Contact Number/: Email Address/: Current Location/: Position Applied For/: Qualification/: Year of Passout/: Candidate Category/: Fresher / Experienced Willingness to Relocate/: Yes / No Total Years of Experience/: If applicable Current/Last Drawn Salary Monthly/Annual/: Notice Period/: We invite you to apply and explore this exciting chance Warm Regards, HR /- Maria

📌 Telecalling Executive Banking Service Support (Chennai)
🏢 GS Infotech
📍 Chennai