EY GDS - Delivery Excellence Senior position

Job Summary

Are you a detail-driven professional with a passion for translating business needs into impactful product experiences? Do you thrive at the intersection of people, process, and technology? If so, we have an exciting opportunity for you to join our Product team and help shape solutions that deliver real value to our clients and users.

In this role, you'll serve as a critical bridge between the business stakeholders and the development and engineering teams. Your work will influence how ideas become features, how features become products, and how products deliver meaningful outcomes in a fast-paced, evolving environment.

As a key member of the Product team, you will play a hands-on role in defining business requirements, crafting user stories, and ensuring that technical execution aligns seamlessly with business objectives. You will lead user acceptance testing (UAT), drive iterative testing cycles, validate enhancements, and ensure that issues or defects are accurately identified, tracked, and resolved. Your keen eye for detail and strong communication skills will help ensure that every release meets the highest standards of quality and functionality.

This is a client-facing and user-centric role where you will engage with stakeholders, address queries, clarify requirements, and ensure that feedback is incorporated into continuous product improvements. You'll gain a deep understanding of real-world user behaviors, business processes, and product journeys, making this the perfect place to grow as a product-focused business qualified while driving meaningful impact across the product lifecycle.

If you're energized by the opportunity to influence product development end-to-end, collaborate with cross-functional teams, and help bring scalable, user-friendly solutions to life, this role provides the platform for you to make a lasting difference.

Your key responsibilities

- Translate business needs into clear, actionable requirements,



ensuring alignment across stakeholders, product managers, and engineering teams.
- Lead User Acceptance Testing (UAT) by testing the defined test cases, validating functionality, and ensuring readiness for release.
- Supervise in iterative testing cycles, identifying defects, documenting issues, validating fixes, and performing regression testing as needed.
- Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution.
- Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals.
- Serve as one of the primary liaison between business teams and engineering, providing clarifications, resolving requirement gaps, and ensuring shared understanding throughout the product lifecycle.
- Review and validate bug fixes, ensuring that resolved issues meet expected outcomes before closure.
- Engage with clients and end users, addressing queries, troubleshooting issues, and gathering feedback for continuous improvement.
- Support product rollout activities, including release planning, communication, and training support where required.
- Monitor product performance post-release, identify enhancement opportunities, and contribute to backlog prioritization.
- Maintain comprehensive documentation including requirement specifications, UAT plans, test results, and user feedback logs.
- Lead product strategy, roadmap planning,



and end-to-end product lifecycle management for Internal Controls and Audit solutions.
- Partner with stakeholders across business, risk, audit, and technology teams to gather requirements and drive product adoption.
- Own MIS, reporting, KPI tracking, and executive dashboards to measure product performance and business outcomes.
- Analyse large datasets to derive insights, identify control gaps, and support decision-making.
- Drive product implementation, rollout, user onboarding, and change management initiatives.
- Collaborate with engineering teams to define functional requirements and prioritise product backlogs.
- Identify automation and AI opportunities to enhance audit and internal control processes.

Skills and attributes for success

- Risk Assessment - Assessment of internal processes to identify findings, vulnerabilities, and control gaps/deviations identified across applications and infrastructure.
- Control Monitoring / Testing - Understanding of controls around Business processes, ITGC, Cyber, Data protection and privacy to perform testing of design and operational effectiveness of controls.
- Agentic AI architecture - Design agentic AI system architectures and define associated technical guardrails.
- Control Automation - Identify automation opportunities using analytics platform to monitor the operational effectiveness on the regular basis.
- Functional understanding of foundation models (LLMs) and associated risks. Awareness of the AI deployment lifecycle.
- Strong business-side understanding of Risk domains relevant to building, deploying, and scaling AI-enabled Risk products (e.g., Financial Risk, Regulatory & Compliance, Internal Controls, Fraud, Enterprise Risk).
- Ability to translate business risk problems into product requirements and work closely with technology, data and engineering teams.
- Experience in Presales, Sales Enablement, Tech Sales, or Solution Consulting for Risk, Finance, or AI/Analytics offerings.

📌 Risk Analytics - Product Analyst - Manager (Noida)
🏢 EY
📍 Noida