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- Requisition Number: 61919
Job Location: Bangalore, IND
Global Grade: Band 9
Work Type: Office Working
Employment Type: Permanent
Posting Start Date: 09/09/2026
Posting End Date: 16/09/2026
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Job Summary

Process and risk management
- Handle and process transactions as outlined in Global Lending DOI, country specific DOI addendum, Delegation of authority provided to individual staff and Delegation of authority for business partners. Any non documented or irregular process needs to be brought to the attention of GLS staff in the hierarchy of Senior Manager or above.
- Supporting resolution of audit issues and CST exceptions within agreed time lines
- Ensure nil CST exceptions identified for the transactions processed.
- Identify and escalate processes not in line with DOI




- Adherence to GLS escalation matrix and ensure operational discipline on adhering to policies and procedures
- Ensure no repeat audit findings
- Timely submission of MIS data requests and CST samples data requested
- Respond to Re
- sponsible person (RP) team within 2 working days from the date of receipt of queries/ clarifications.
- Timely and accurate update of leaves taken including Sick / compensatory offs in People Soft.
- Ensure adherence to 6S discipline
- Ensure to get cross trained and be a fungible resource
- Participate on testing and requirement discussions for the initiatives under Lending Transformation program.
- Ensure Nil risk issues and events
- Ensure to get trained and handle financial control process along with BAU

Measurement targets
- External errors to be in line with Country SLA - 99.75%
- Internal errors should not exceed 10 per quarter
- Nil operational loss / near miss and potential loss events.
- Adherence to Clean desk policy at all times
- E-

📌 Senior Officer (Bengaluru)
🏢 Standard Chartered
📍 Bengaluru