Role & responsibilities

- Handle customer queries through calls, emails, and chat.
- Understand customer concerns and provide accurate solutions.
- Assist customers with product features and functionalities.
- Troubleshoot basic product-related issues and coordinate with internal teams when required.
- Follow up with customers to ensure proper resolution.
- Maintain accurate records of customer interactions and issues.
- Collect customer feedback and share suggestions with the relevant team.
- Develop robust knowledge of our products and services.

Preferred candidate profile

- Freshers are encouraged to apply.
- Excellent verbal and written communication skills.
- Good listening and problem-solving abilities.
- Customer-focused attitude with patience and empathy.




- Willingness to learn new products and technologies.
- Ability to work in a fast-paced environment.
- Immediate joiners will be preferred.
- Basic knowledge of Tally will be an added advantage.

Why Join Us?

- Great opportunity for freshers to begin their career in Customer Support.
- Learn about SaaS products, customer handling, and troubleshooting.
- Supportive and learning-oriented work environment.

Interested candidates can share their CV on [email protected] or can contact on (phone hidden)

📌 Customer Support Executive (Surat)
🏢 Suvit Fintech
📍 Surat