- Handle and resolve member queries related to Yoga, breathing practices, diet, and general wellness.
- Provide accurate, appropriate, and practical guidance to members based on their individual queries.
- Understand member concerns and suggest suitable guidance within the scope of Yoga and general wellness.
- Ensure a positive member experience through explicit, empathetic, and helpful communication.
- Maintain professionalism while interacting with members across different queries and concerns.
Requirements
- Minimum 1+ year of experience as a Yoga Expert / Yoga Instructor.
- Good understanding of Yoga, breathing practices, and basic diet/wellness guidance.
- Strong communication and interpersonal skills.
- Ability to understand member concerns and provide relevant and suitable guidance.
- Comfortable handling a member-facing role.
Work Requirements
- Work from Office
- 8-hour shift
- Comfortable working in a customer/member-facing role.
- Willingness to interact with members regularly and address their queries patiently and professionally.