Job Location : Kolkata [ Work from Office]

Job Description:

1. Role Overview

The Global IT Infrastructure Transformation Head will lead the strategy, transformation, standardization, modernization, and governance of IT infrastructure across operations, with serving as a key transformation and delivery hub.

The role will provide end-to-end ownership of the infrastructure transformation agenda, working closely with global business and manufacturing/site IT teams, cybersecurity, enterprise architecture, application teams, procurement, finance, strategic technology partners, and managed service providers.

The position will drive the transition from a predominantly site-driven infrastructure model toward a standardized, secure, scalable, resilient, cost-optimized, and centrally governed global IT infrastructure operating model.

Global IT Infrastructure Transformation

- Define and execute the global IT infrastructure transformation roadmap.
- Assess the current infrastructure landscape across global sites and identify transformation opportunities.
- Establish global infrastructure standards, reference architectures, and technology roadmaps.
- Drive modernization of network, compute, storage, cloud, workplace, data center, connectivity, and related infrastructure services.
- Lead infrastructure transformation initiatives for existing as well as new/greenfield manufacturing locations.
- Ensure infrastructure is aligned with business growth, Industry 4.0, digital manufacturing, and operational requirements.

Global Infrastructure Operating Model

- Define and implement the Global IT Infrastructure Target Operating Model.
- Establish clear ownership, accountability, governance, service management, and escalation mechanisms.
- Define roles and responsibilities across Global IT, GTC, site IT teams, and strategic technology partners.
- Develop a scalable Global + Regional/Site + Vendor operating model.
- Drive consolidation and standardization wherever commercially and operationally beneficial.

Manufacturing & Site Infrastructure Transformation

- Provide technology leadership for IT infrastructure across manufacturing and operational sites.
- Establish standardized infrastructure blueprints for manufacturing facilities.
- Support greenfield and brownfield site infrastructure deployments.
- Ensure appropriate integration between enterprise IT infrastructure and manufacturing/OT environments in collaboration with relevant OT teams.
- Drive infrastructure readiness for Industry 4.0 and digital manufacturing initiatives.

Network & Connectivity Transformation

- Develop and execute global network transformation strategies.
- Standardize LAN, WAN, SD-WAN, internet connectivity, Wi-Fi, remote access, and site connectivity.
- Improve network availability, performance, resiliency, and security.
- Evaluate opportunities for network consolidation, managed services, and vendor optimization.

Cloud & Data Center Transformation

- Drive cloud adoption and infrastructure modernization aligned with enterprise strategy.




- Establish cloud governance, architecture standards, cost optimization, and operational processes.
- Evaluate data center consolidation, migration, modernization, and managed-service opportunities.
- Partner with FinOps and technology teams to optimize infrastructure costs.

Cybersecurity & Resilience

- Ensure infrastructure transformation aligns with global cybersecurity standards and policies.
- Partner with Cybersecurity teams to implement secure-by-design infrastructure.
- Strengthen infrastructure resilience, disaster recovery, backup, business continuity, and availability.
- Ensure appropriate security controls across manufacturing sites and corporate environments.

Vendor & Managed Services Management

- Lead strategic infrastructure technology partners and managed-service providers.
- Define SLAs, KPIs, governance mechanisms, service credits, and performance expectations.
- Drive vendor consolidation and commercial optimization where appropriate.
- Participate in RFPs, contract negotiations, technology evaluations, and service transition.
- Establish strong governance with strategic partners to ensure delivery against transformation objectives.

Program & Portfolio Leadership

- Own the global infrastructure transformation portfolio, including roadmap, priorities, dependencies, risks, and investments.
- Establish transformation governance and regular executive reporting.
- Ensure projects are delivered within agreed scope, timelines, quality, and budget.
- Manage cross-functional and geographically distributed teams.
- Drive change management and stakeholder adoption.

Financial & Cost Optimization

- Develop infrastructure transformation business cases and investment proposals.
- Drive infrastructure cost optimization through standardization, consolidation, automation, cloud optimization, and vendor management.
- Work with Business, Corporate teams on budgeting, forecasting, , and cost governance.
- Track transformation benefits and measurable ROI.

Automation & Service Excellence

- Promote automation, observability, proactive monitoring, and self-service capabilities.
- Establish infrastructure KPIs and service health dashboards.
- Improve incident, problem, change, and capacity management in partnership with IT Service Management.
- Drive continuous improvement across infrastructure operations.

3. Leadership & Stakeholder Management

The role will work extensively with:

- Global CIO / Global IT Leadership
- GTC Leadership
- Business and Functional Leadership
- Manufacturing / Site Leadership
- Global Infrastructure & Operations Teams
- Cybersecurity
- Enterprise Architecture




- Applications & Digital Teams
- OT / Manufacturing Technology Teams
- Procurement & Finance
- Strategic Technology Partners and Managed Service Providers

The role requires strong executive communication, influencing, stakeholder management, and change leadership capabilities across multiple countries and business units.

4. Key Deliverables / Success Measures

- Global infrastructure transformation roadmap and execution
- Standardization of infrastructure architecture and services
- Improved infrastructure availability, resilience, and security
- Successful transformation of manufacturing/site infrastructure
- Reduction in infrastructure complexity and technical debt
- Infrastructure cost optimization and measurable savings
- Improved vendor performance and governance
- Increased automation and operational efficiency
- Successful cloud, data center, and network transformation
- Improved IT service experience for business and manufacturing users
- Effective Global IT Infrastructure Target Operating Model
- Successful delivery of greenfield and transformation programs

5. Candidate Profile

Experience

- 12+ years of experience in IT Infrastructure, IT Operations, Infrastructure Transformation, or related leadership roles.
- Significant experience managing global/multi-country infrastructure environments.
- Experience in manufacturing or other geographically distributed enterprises preferred.
- Proven experience leading large-scale infrastructure transformation programs.
- Experience managing strategic technology vendors and managed service providers.
- Experience with cloud, network transformation, cybersecurity, data center, workplace, and infrastructure modernization.

Technical & Business Skills

- Enterprise IT Infrastructure Strategy
- Infrastructure Transformation
- Network & SD-WAN
- Cloud Infrastructure
- Data Center Transformation
- IT Service Management
- Cybersecurity & Infrastructure Resilience
- Industry 4.0 / Manufacturing IT
- Vendor & Managed Services Management
- FinOps / Infrastructure Cost Optimization
- Automation & Observability
- Program & Portfolio Management
- IT Operating Model Design

6. Leadership Competencies

- Strategic thinking and transformation mindset
- Solid executive presence
- Global stakeholder management
- Influencing without direct authority
- Change management
- Commercial and financial acumen
- Strong problem-solving and decision-making
- Ability to operate in a complex, global matrix organization
- Strong communication and presentation skills
- Ability to build and lead high-performing global teams

7. Role Mandate

Own and drive the global IT infrastructure transformation agenda, establishing a standardized, secure, resilient, cost-optimized, and scalable infrastructure operating model across

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Are you ready to relocate to Kolkata?

📌 Global IT Infrastructure Transformation Head opening in Kolkata
🏢 Arminus Software
📍 Kolkata