Role & responsibilities

We are looking for a Tele Sales & Back Office Coordinator to join our team. The ideal candidate should have good communication skills, a professional approach, and the ability to efficiently coordinate between customers, sales executives, and the internal team.

The role involves telephonic customer interaction, sales coordination, order processing, follow-ups, documentation, and day-to-day back-office support.

Preferred candidate profile

- Make regular outbound calls to existing and prospective customers.
- Follow up with customers regarding enquiries, quotations, orders, payments, and pending requirements.
- Coordinate with the sales team for customer requirements and order status.
- Maintain customer records, sales data, and daily follow-up reports.
- Coordinate sales orders, dispatches, and related documentation.




- Provide timely updates to customers regarding product availability, pricing, delivery, and order status.
- Coordinate with accounts, warehouse, logistics, and sales teams for smooth order execution.
- Maintain proper records of customer communication and follow-ups.
- Support the sales team with day-to-day back-office activities.
- Prepare basic MIS reports and daily/weekly sales coordination reports.
- Ensure timely follow-up on pending enquiries and opportunities.
- Handle routine customer queries professionally and escalate issues when required.

Perks and advantages

Provident fund, Annual bonus

📌 Operations & Sales Executive (Kolkata)
🏢 Anjaneya Comtech
📍 Kolkata