- Hands-on experience with SysTrack administration, monitoring, and analytics.
- Monitor endpoint health, user experience, and system performance using SysTrack.
- Analyze CPU, Memory, Disk, Application, and Network performance metrics.
- Investigate performance bottlenecks and recommend remediation actions.
- Generate and manage SysTrack reports and dashboards.
- Support Digital Experience Monitoring (DEM) and End User Computing (EUC) initiatives.
- Work with IT teams to identify root causes of endpoint performance issues.