As a Key Account Manager, you will work cross-functionally with Product, Marketing, and Customer Success to sell Sharpsells Solutions to the worlds largest brands in your region. You will work with Sharpsells most complex prospective customers to help them leverage their newest products and features.
You will succeed in this role if you are an energetic and organized self-starter who understands the sales process, can build relationships with the right decision-makers, and can succinctly define and communicate the specific benefits of Sharpsell appropriate for each customer. You will be the key driver of upsell revenue growth for the company, and on the front lines for evangelizing Sharpsell’s product.
Your responsibilities will be,
- Establish Sharpsell’s growing monetization channels and deliver revenue for the company
- Show ownership of your clients to drive revenue growth, adoption and business hygiene
- Work cross-functionally with Marketing, Product and Customer Success, delivering real-time feedback on the Sharpsell’s new and existing products and features
- Make every potential user happy with every interaction, and solutions provided by Sharpsell
- Build and improve relationships with Sharpsell’s customers and users, across different teams including IT and business
- Demonstrate street-smart decision-making and a pushy-yet-professional attitude to drive results and timelines
- Proactively identify and resolve client-side bottlenecks to accelerate time-to-value
- Manage and influence internal and external stakeholders to keep projects on track
You will be a positive fit, if you have
• 1+ years of experience in SaaS solutions, CRM platforms, or software platform Solutions, mainly client handling
• Ability to own top line numbers across multiple high involvement clients
• Identify opportunity for revenue growth via upsell and cross sell
• High ownership in maintaining business hygiene and client health cross adoption, commerce, and receivables
• Ability to understand the SaaS products in-depth and communicate their benefits to both technical and non-technical customers
• Strong interest in mobile technology and ability to understand how technology works at a high level
• A strong work ethic and internal commitment to producing results