Job Description

We are looking for a proactive and detail-oriented Production Planning & Customer Coordination Executive to manage production planning, customer communication, dispatch coordination, and order tracking. The candidate will act as a bridge between customers and internal departments to ensure smooth execution of orders and timely deliveries.

Key Responsibilities

- Receive customer Purchase Orders (POs) and prepare production plans accordingly.
- Coordinate with Production, Purchase, Stores, and Logistics teams to ensure material availability and production schedules are met.
- Communicate with customers regarding order status, delivery schedules, and requirements.
- Monitor order progress and ensure timely execution and dispatch.
- Manage dispatch planning and coordinate logistics for on-time deliveries.
- Prepare daily, weekly, and monthly MIS reports related to orders, production, and dispatch.
- Maintain accurate records, documentation, and order tracking systems.




- Resolve customer queries and coordinate with internal teams for prompt issue resolution.
- Support continuous improvement in planning and coordination processes.

Desired Candidate Profile

- Graduate in any discipline (Engineering/Commerce preferred).
- 2 - 5 years of experience in Production Planning, Customer Coordination, Supply Chain, or Operations.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and work under deadlines.
- Good analytical and problem-solving abilities.

Required Skills

- Production Planning & Scheduling
- Customer Coordination & Relationship Management
- Dispatch & Logistics Coordination
- Order Management & Tracking
- Advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, MIS Reporting)
- ERP/SAP Knowledge (Preferred)
- Data Analysis & Reporting
- Robust Organizational Skills

📌 Sales Executive (Noida)
🏢 Samkwang India Electronic
📍 Noida