10 Sep
|
PwC Service Delivery Center
|
Kolkata
10 Sep
PwC Service Delivery Center
Kolkata
Job title-Risk Technology Analyst
Years of experience -4-8yrs
Location: Bangalore/Hyderabad/Kolkata
Shift timings-7AM-3PM
Skills Requirements- Salesforce reporting, Data analytics,dashboards, reporting, insights visualization, Sql, UAT testing
The Risk Technology Analyst role supports the Risk & Ethics team by providing data analysis, reporting,
requirements gathering, process improvement and technology project support across key risk
management processes and platforms. The role helps improve ef f iciency, strengthen governance and
provide practical insights for leadership by combining solid analytical capability, a curious mindset and a focus on continuous improvement.
Role purpose
- Develop deep subject matter knowledge of the processes and technologies used to manage risk
for PwC Australia, its clients and its people.
- Support the ef fective delivery of technology-enabled initiatives, risk reporting, control
implementation and process improvement activities across Risk & Ethics.
- Use data, systems knowledge and practical analysis to identify insights, support decision-making
and help create ef f icient, scalable solutions.
- Contribute to a more technology-enabled, disciplined and responsive risk operating model
through strong execution, proactive follow-through and continuous improvement.
Key accountabilities
- Analyses client and engagement onboarding processes by extracting, interpreting and assessing
data f rom Salesforce and other relevant systems.
- Supports the implementation of technology-driven initiatives by contributing to project teams,
requirements gathering, testing, guidance and delivery activities throughout the project lifecycle.
- Coordinates tailored risk reporting and control implementation projects, ensuring timely updates,
explicit communication and ef fective engagement with leadership and adjacent teams.
- Maintains governance tasks, high-quality documentation, timely reporting and administrative
support to keep initiatives,
systems and operations running smoothly.
- Participates in User Acceptance Testing and helps develop communications and end -user
support materials to ref lect new enhancements, process changes and system updates.
- Adheres to governance and technology risk processes, including incident support, Major Incident
Management, Change Management, Business Continuity Planning and Privileged Access
Reviews.
- Coordinates stakeholder and change management activities, including internal communications,
training, workshop planning, meeting logistics and onboarding or of fboarding support.
- Identifies opportunities to use artif icial intelligence, data analytics and other advanced
technologies to optimise internal processes and improve the user experience.
Critical experience & capabilities
Essential
- At least three years experience in a prof essional services f irm or comparable corporate
environment.
- Strong analytical skills, with the ability to assess information quickly, identify issues and prepare
practical options or recommendations.
- Good communication and presentation skills, with the ability to clearly articulate insights, risks,
options and recommendations to stakeholders.
- A curious mindset, willingness to learn and conf idence to challenge ideas constructively.
- Self -starter with the ability to operate autonomously, manage competing priorities and maintain
momentum in a fast-paced, dynamic environment.
- Proactive, solution-oriented approach with strong attention to detail and a commitment to highquality
outcomes.
Desirable
- Experience with Salesforce and ServiceNow is highly regarded.
- Advanced data analytics capability, including Excel, Power BI and Power Query.
- Basic SQL knowledge or experience working with structured data sets is advantageous.
- Experience supporting technology projects, User Acceptance Testing, change management,
communications or end-user support materials.
- Interest in artif icial intelligence, automation or advanced technologies that can improve internal
processes and risk management outcomes.
📌 Risk Analyst (Kolkata)
🏢 PwC Service Delivery Center
📍 Kolkata