Hiring for One of the Biggest Automobile Industry Leaders Are you passionate about Automotive Service Operations, Dealer Management, Customer Experience, and Business Growth ? We are looking for agile professionals for the role of Territory Service Manager .

Role: Territory Service Manager

Experience: 2 to 7 Years

Qualification:

~ B.E / B.Tech (Mechanical, Automobile, Electronics & Electrical)

Key Responsibilities:

✅ Drive workshop business growth through improvements in PM, load growth, and service performance.

✅ Analyze workshop data, customer retention trends, and implement effective service strategies.

✅ Support dealers in reducing operational inefficiencies and improving productivity.

✅ Handle critical customer complaints and technical issues across the territory.

✅ Manage technical campaigns, recalls, and product feedback escalation.

✅ Enhance customer experience through implementation of service excellence initiatives.

✅ Collaborate with dealer partners to improve process efficiency and business outcomes.





Must-Have Skills:

Dealer/Channel Management

Territory Management

Customer Service Operations

Workshop Operations

Customer Complaint Handling

Data Analysis & Reporting

Financial Acumen

Service Strategy Implementation

Technical Troubleshooting

Stakeholder Management

Negotiation & Communication Skills

Preferred Background:

Candidates from the Automobile Industry will be highly preferred.

What We're Looking For:

Strong analytical and problem-solving skills

Target-oriented mindset

Ability to handle pressure and drive results

Excellent communication and stakeholder management capabilities

Passion for delivering exceptional customer experience

Interested candidates can share their updated CV at:

Please mention the following details while applying:

Current CTC

Expected CTC

Notice Period

Current Location

📌 Territory service manager (Delhi)
🏢 Taggd
📍 Delhi