About the Role:
Key Responsibilities:
- Handle collection and recovery of NPA and Write-off accounts.
- Contact customers and follow up on overdue payments.
- Negotiate repayment plans and drive timely recoveries.
- Achieve assigned monthly collection and recovery targets.
- Maintain accurate records of customer interactions and collection status.
- Follow company collection processes, policies, and compliance guidelines.
- Identify difficult or high-risk accounts and escalate them to the concerned team.
- Build professional relationships with customers while ensuring effective recovery.
Requirements:
- *6 months to 2 years of experience in NPA or Write-off recovery is mandatory.*
- Experience in Banking, NBFC, Fintech, or Collection Agencies will be preferred.
- Good communication and customer-handling skills.
- Strong negotiation and convincing abilities.
- Target-oriented with a strong focus on collection performance.
- Immediate joiners will be preferred.
Salary:
*₹18,000 - ₹21,000 per month, depending on relevant experience, skills, and interview performance.
Why Join Us?
- Opportunity to work in the growing collections and financial services sector.
- Performance-driven work environment.
- Chance to develop expertise in NPA and Write-off recovery.