Role Descriptions: Support and maintain ServiceNow applications| including Incident| Problem| Change| Request| and CMDB modules. Handle ticket resolution| user support| system monitoring| troubleshooting| and minor enhancements. Perform configuration changes| workflow updates| data management| and integration support while ensuring SLA compliance and system stability. Collaborate with business users and technical teams to resolve issues and optimize ServiceNow processes in an AMS workplace.
Essential Skills: Support and maintain ServiceNow applications| including Incident| Problem| Change| Request| and CMDB modules. Handle ticket resolution| user support| system monitoring| troubleshooting| and minor enhancements. Perform configuration changes| workflow updates| data management| and integration support while ensuring SLA compliance and system stability. Collaborate with business users and technical teams to resolve issues and optimize ServiceNow processes in an AMS environment.
📌 Servicenow Application Support (Hyderabad)
🏢 Cerebra
📍 Hyderabad
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